Shipping + Returns

Shipping

Play All Day Kids makes all our play dough fresh to order and often times our kits include customized, hand painted items. Our orders take time to create and our creation time will usually take between 5-10 days. This can vary depending on how many orders I have (I'm only 1 person!) and how much of your order is custom as hand painted items need to be painted and have time to cure before shipping.

Please remember that I am not Amazon and I cannot make a custom-created, handmade product to ship in 1 day nor can I ship it for free because there is no such thing as free shipping.

Orders are typically shipping via USPS and you will receive a tracking number for your order. Unfortunately we have no control over shipping delays on the post office end of things. Generally, Priority Mail takes 1-3 business days once the post office has your package.

PLEASE EXPECT SHIPPING DELAYS DURING THE HOLIDAYS. WE WILL ONLY GUARANTEE CHRISTMAS DELIVERY FOR ORDERS PLACED BEFORE NOVEMBER 15. Once USPS has your package, the delivery time is completely out of my control! 

 

Returns

At this time, we are unable to accept returns. If you have any problems with your order, please contact us via email (jess@playalldaykids.com) so we can make it right!